There is no control over the emergencies that hit us at the last minute. Luckily, the Caribbean Airlines have realized that and has a flexible refund policy to make the life of travelers easier. Caribbean Airlines refund policy allows eligible passengers on refundable tickets to restore their hard-earned money without paying a fee or struggling with the matter.
The airline also has a 24-hour refund policy to assist nonrefundable ticket customers. Would you like to know the refund policy of the airline? By going on with browsing the page, find out the important details included in the process. Keep on reading to discover more.
What is the 24-hours money back policy of Caribbean Airlines?
The Caribbean, similar to most airlines, also offers an opportunity of risk-free 24-hour window where passengers can escape paying fines on the cancellation as well as changes in flights. Keep in mind that customers who buy a ticket through Caribbean Airlines via the telephone, its official website, or in the ticket office directly are the only ones to be offered the 24-hour ticket refund policy.
In line with the policy, a customer who cancels a flight with the Caribbean Airlines within 24 hours of purchasing the tickets is allowed a full refund irrespective of the fare category. Make sure you purchase your airline ticket at least seven days before the planned travel. The policy of 24-hour refund provides the refund in the original mode of payment offered by the airline.
What is the procedure of getting a refund with the Caribbean Airlines?
Since you are now informed about Caribbean Airline cancellation and refund policy, we will proceed to discuss how to receive a refund on the cancellation flight. You can request a refund online or offline depending on the convenience that it will have to you. In case of refunds, the travelers who booked flights via a travel agency or any third-party site are required to contact them. Here’s how to accomplish that.
Online Method
• Use your Booking Reference and Surname to access your trip details on the Caribbean Airlines official website.
• In order to cancel your flights, select the Cancel trip feature.
• Then on the Manager Booking page, select the option Refund to be refunded.
• Note that the option would appear only when you are eligible to receive a refund.
• After that, you will receive a special number from the airline to follow up on your refund request.
Offline Method
• Moreover, passengers are allowed to get their money back via telephone or through the mail.
• When calling the customer service centre of the airline, listen to the IVR menu.
• You can either speak to the live representative in the Caribbean Airlines or take the command instructions.
• Instruct them to cancel your flights and provide the information about your schedule.
• Thereupon determine whether you can claim a refund and apply to do so in the case of a qualifying fare.
• An email should be received to confirm cancellation of flight, and then use the special number that is given in the email to pursue your refund claim.
Read more: How can I cancel my Caribbean flight and get a refund?
Summing Up
The end of the refund policy of Caribbean Airlines. We would like to know whether you know the terms on refund and whether or not your flight would be refunded. The airline also has a 24-hour money back guarantee whereby the customers can cancel their flights within the 24-hour period in which they can get a full refund. Do you still not know the airline refund procedure or policy? Do not be afraid to contact our specialists at Trip to get timely assistance with your inquiries.
