The Air France Boston Office is the go-to location for passengers in Massachusetts and surrounding areas who wish to book flights, make changes, or get assistance with travel-related queries. Air France, one of the world’s most reputable airlines, offers seamless connectivity between Boston (BOS) and major international destinations through its primary hub at Paris Charles de Gaulle Airport (CDG).


📍 Air France Boston Office Address

Air France – Boston Office
Logan International Airport (BOS)
Terminal E, East Boston, MA 02128,
United States


📞 Air France Boston Office Contact Details

  • Customer Service (U.S.): +1 800 237 2747

  • Air France Cargo: +1 800 556 9000

  • Website: www.airfrance.us


🕒 Office Working Hours

  • Monday to Friday: 9:00 AM – 6:00 PM

  • Saturday: 9:00 AM – 2:00 PM

  • Sunday: Closed

Check-in counters at Logan Airport open 3 hours prior to flight departure.


🛫 Air France Operations in Boston

Air France operates direct flights from Boston Logan International Airport (BOS) to Paris Charles de Gaulle Airport (CDG), offering passengers easy connections to over 200 destinations worldwide, including Europe, Africa, Asia, and the Middle East.

Flight Route:

Boston (BOS) ➜ Paris (CDG) – Daily nonstop service


💼 Services Offered by the Air France Boston Office

The Air France Office in Boston provides comprehensive assistance for passengers to ensure a smooth and stress-free journey.

1. Flight Bookings and Reservations

  • One-way, round-trip, and multi-city flight bookings.

  • Group, corporate, and student fares.

  • Special promotions and last-minute deals.

2. Ticket Changes and Cancellations

  • Rescheduling or rebooking of existing tickets.

  • Refund processing for canceled flights.

  • Assistance with flight disruptions and travel vouchers.

3. Check-in and Boarding Services

  • Online and airport check-in assistance.

  • Seat selection and boarding pass reissuance.

  • Information on premium boarding privileges.

4. Baggage Assistance

  • Lost or delayed baggage tracking.

  • Baggage allowance and excess fee information.

  • Special baggage (sports equipment, musical instruments) handling.

5. Flying Blue Loyalty Program

  • Membership registration and profile assistance.

  • Earning and redeeming miles.

  • Tier upgrades and partner benefits.

6. Special Assistance

  • Travel arrangements for passengers with reduced mobility.

  • Unaccompanied minor assistance.

  • Special meal requests and medical support.


💺 Air France Cabin Classes

Air France offers a range of cabin options to suit every traveler’s preference and budget.

1. Economy Class

  • Comfortable seating with adjustable headrests.

  • Complimentary meals, snacks, and beverages.

  • Access to personal in-flight entertainment screens.

2. Premium Economy

  • Wider seats with extra legroom and recline.

  • Enhanced dining and beverage service.

  • Priority boarding and baggage handling.

3. Business Class

  • Lie-flat seats and direct aisle access.

  • Gourmet French cuisine and premium wines.

  • Lounge access and SkyPriority services.

4. La Première (First Class)

  • Exclusive suites with full privacy.

  • Personalized service and fine dining.

  • Chauffeur-driven transfers (select destinations).


🧳 Air France Baggage Allowance

Carry-On Baggage

  • Economy: 1 piece (up to 12 kg) + 1 personal item.

  • Premium Economy/Business/First: 2 pieces (up to 18 kg total).

Checked Baggage

  • Economy: 1 piece (23 kg).

  • Premium Economy: 2 pieces (23 kg each).

  • Business: 2 pieces (32 kg each).

  • First Class: 3 pieces (32 kg each).

Allowance may vary depending on destination and ticket class.


🌍 Popular Air France Destinations from Boston

From Boston (BOS), Air France connects travelers via Paris (CDG) to major destinations across the globe, including:

  • Rome, Italy

  • London, UK

  • Madrid, Spain

  • Dubai, UAE

  • Delhi, India

  • Johannesburg, South Africa

  • Tokyo, Japan

  • Singapore

  • Cairo, Egypt


🎯 Why Visit the Air France Boston Office?

Passengers can visit or contact the Air France Boston Office for:

  • Booking or modifying flight tickets.

  • Managing baggage queries and special requests.

  • Applying for refunds or travel credits.

  • Loyalty program assistance (Flying Blue).

  • Travel document verification and visa information.

  • Upgrades and in-flight service inquiries.


💡 Travel Tips for Air France Passengers from Boston

  1. Arrive Early: Reach Logan Airport at least 3 hours before international flights.

  2. Online Check-in: Available 30 hours before departure on airfrance.us.

  3. Join Flying Blue: Earn miles on every flight and enjoy exclusive benefits.

  4. Pack Smart: Check baggage restrictions before arriving at the airport.

  5. Stay Updated: Download the Air France app for real-time flight and gate updates.


🧾 Why Choose Air France?

Air France is renowned for its elegance, comfort, and French hospitality, offering passengers:

  • Premium lounges with world-class amenities.

  • Extensive global connectivity.

  • Delicious in-flight meals curated by top chefs.

  • Friendly multilingual cabin crew.

  • Award-winning safety and reliability.


📌 Conclusion

The Air France Boston Office is your one-stop destination for all flight-related services, from booking and ticket changes to baggage assistance and loyalty program support. With its premium service quality, global reach, and customer-centric approach, Air France continues to be a top choice for travelers departing from Boston.

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