Reimbursement challenges plague many physical therapy clinics. Under‑billing, denials, and slow payments are common causes of lost revenue. But a specialized physical therapy billing company can reverse that trend.
The Revenue Leak Problem
Many clinics struggle with:
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Under-coding – Missing out on billing for all CPT codes provided.
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Denials – Coding/documentation issues and payer errors lead to uncollected payments.
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Slow billing cycles – Manual data entry delays submission.
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Patient balance confusion – Complex billing can result in poor collections.
These factors reduce collections and impact growth.
How Expert Billing Makes a Difference
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Accurate CPT Coding
Billing experts ensure CPT codes are correctly paired with documentation — e.g., properly documenting time increments for timed codes like therapeutic exercise, and bundling appropriately to avoid payer flags. -
Denial Prevention & Appeals
Billing teams detect red flags before submission, reducing denials. When denials occur, they systematically appeal on your behalf. -
Faster Turnaround Times
Electronic claims are submitted rapidly—ideally daily. Quick corrections and resubmissions translate to faster reimbursement. -
Structured Patient Billing
Professional statements, understandable online access, and proactive follow-ups result in better patient collections.
Real Results
Many clinics working with billing companies report:
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20–40% increase in collections — More accurate billing and denial recovery significantly boost revenue.
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Shorter A/R cycles — Average time to collect shrinks from 60–90 days to 30–45 days.
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Higher staff satisfaction — Teams no longer struggle with billing errors and paperwork.
ROI That Makes Sense
A billing service typically charges 4–8% of collections, easily offset by revenue gains. With a conservative 25% boost in collections, a $1 million‑revenue PT practice could increase collections by $250k—yielding $166k–$200k net benefit even after fees.
Qualities of a Top Billing Company
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PT-specialized staff
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Robust software and reporting tools
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Transparent pricing
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Scalable services for multi-clinic setups
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Strong client support and communication