Rate management is an important function that directly impacts profitability, efficiency and customer satisfaction. With fluctuating termination costs, dynamic vendor pricing and ever changing customer demands, telecom providers need a robust billing system that automates and optimises pricing strategies.
NEON SOFT’s billing system offers powerful rate management tools that eliminate manual errors, simplify workflows and enhance cost efficiency. In this blog, we will explore how NEON SOFT’s billing features revolutionise rate management, with a focus on four key functionalities:
- Rate Generator to automate bulk rate creation with precision.
- MarkUp and Preference Rules to customise pricing strategies dynamically.
- Multi Currency Conversion and Scheduling to simplify and automate global operations.
- Customer and Vendor Rate Management to centralise control over pricing.
Let’s understand how NEON SOFT does it all
Rate Generator
One of the biggest challenges in telecom is maintaining accurate, up to date rate tables across hundreds or thousands of customers. Manually updating each rate sheet is tedious, error prone and inefficient. With NEON SOFT, telecom providers can generate, assign and modify rates in minutes which saves hours of manual work.
NEON SOFT’s Rate Generator solves this by allowing providers to:
- Create price lists from multiple sources (vendor rates, least cost routing data, negotiated discounts).
- Apply bulk updates to one or hundreds of customers with a single click.
- Override individual rates for special customer agreements without disrupting the entire system.
More hidden benefits include:
- 98% reduction in manual rate administration, only negotiated rates need manual intervention.
- Flexible pricing models use least cost routing, second least cost or vendor specific pricing.
- Dynamic rate adjustments include/exclude vendors based on dial code availability.
Smart Mark Up and Vendor Preference Rules
NEON SOFT’s billing system allows businesses to implement multi-tiered mark ups and vendor preferences, ensuring optimal profitability and call quality.This ensures that your pricing remains competitive while maximising margins without sacrificing service quality.
Mark Up Flexibility
- Apply percentage based or fixed amount markups (or both).
- Exclude specific vendors from mark up calculations.
- Adjust pricing dynamically based on market conditions.
Benefits include:
- Maximise margins with flexible mark up options.
- Exclude unprofitable vendors from pricing calculations.
- React instantly to market changes with dynamic adjustments.
Vendor Preference Control
- Assign higher or lower priority to vendors based on call quality, reliability or cost.
- Set multiple rules per prefix and vendor for granular control.
Benefits include:
- Optimise call routing based on vendor performance.
- Tailor LCR strategies with prefix specific rules.
- Balance cost vs. quality for competitive advantage.
Multi Currency Conversion and Scheduled Rate Updates
For telecom providers operating across borders, currency fluctuations can complicate billing. This feature is especially useful for businesses dealing with UK telecom providers (BT, Gamma, Vodafone, etc.), where rate sheets frequently change. NEON SOFT eliminates billing complication by:
Multi Currency Support
- Generate price lists in any currency for international customers.
- Automatically convert vendor rates to match customer billing preferences.
Benefits include:
- Simplify global billing with auto conversion.
- Eliminate manual errors in currency handling.
- Enhance customer experience with localised pricing.
Scheduled Rate Updates
- Set rules in advance and let the system auto update pricing.
- Avoid last minute manual adjustments before rate changes take effect.
Benefits include:
- Ensure rate consistency with automated updates.
- Save time by eliminating manual scheduling.
- Stay compliant with pre planned rate changes.
Customer and Vendor Rate Management
NEON SOFT’s Customer Rate Management and Vendor Rate Management modules bring end to end automation to telecom pricing.
Customer Rate Management
- Upload/download unlimited rate tables in any format.
- Bulk update and notify customers about rate changes (increases, decreases, no changes).
- Manage inbound and outbound rates separately for better cost control.
- Track rate sheet history for compliance and auditing.
Benefits include:
- Reduce manual work with bulk updates and notifications.
- Improve transparency with full rate change tracking.
- Simplify billing operations with centralised rate management.
Vendor Rate Management
- Upload vendor rates in any format (BT, Gamma, O2, etc.).
- Generate LCR (Least Cost Routing) instantly.
- Block/unblock destinations per vendor trunk.
- Download vendor rates in switch compatible formats.
Benefits include:
- Accelerate LCR generation for faster decision making.
- Gain vendor flexibility with destination controls.
- Ensure switch compatibility with formatted exports.
Why NEON SOFT is the Ultimate Rate Management Solution
Managing telecom rates with these features, telecom businesses can cut costs, reduce manual work and stay competitive in a rapidly evolving industry. With NEON SOFT’s billing system, providers can:
- Automate 98% of rate administration with the Rate Generator.
- Apply dynamic mark ups and vendor preferences for better margins.
- Handle multi currency conversions and scheduled updates effortlessly.
- Centralise customer and vendor rates in a single platform.
Ready to Transform Your Rate Management?
If you are still stuck and lost in spreadsheets and manual updates, it’s time to switch to NEON SOFT. Automate, optimise and dominate your pricing strategy with the industry’s most powerful billing system.
