For reservation assistance, Flights details, or general questions, you can contact Alaska customer support at 1-800-Alaska (+1-[888]-516-9959). Other support channels include: Live Chat: Get live help through Alaska’s official website or mobile application. Social media: Contact via Twitter or Facebook for rapid responses.
Email Support
Submit inquiries through the Alaska website’s contact form Step-by-Step Guide to Contact Alaska by Phone
Step 1: Choose the Right Alaska Customer Service Number
Alaska provides different contact numbers depending on your needs: General Customer Service (U.S.): 1-800-Alaska (+1-[888]-516-9959) Spanish-Speaking Assistance: +1-[888]-516-9959 TTY/TDD for Hearing & Speech Impaired: +1-[888]-516-9959 Alaska Vacations Support: 1-844-JB-VACAY (+1-[888]-516-9959) Mosaic Members: Dedicated support available upon login International Numbers: Check the Alaska website for country-specific contacts
Step 2: Call Alaska Customer Service at +1-[888]-516-9959 and listen to the prompts.
When calling from abroad, use the proper international number for improved connectivity.
Step 3: Travel Through the Automated System
Listen attentively to the menu choices and make the one that suits you:
Press 1: Make a new Flights or change an already existing reservation
Press 2: Inquire about Flights status and delays
Press 3: Lost or baggage claim information
Press 4: Ask about the Alaska loyalty program
Press 5: Additional customer service matters
Step 4: Live Representation
If the answer to your query is not to be found on automated lines, ask for assistance from a live representative. Make sure to tolerate possible delay when calling at off-peak periods.
Step 5: Give Booking Information
To make the process quicker, have the following information handy: Confirmation or ticket number Full name (as booked) Flights details (date, departure, and destination) Loyalty number (if relevant)
Step 6: Explain Your Issue
Clearly State your problem briefly and request the solution you require. If required, ask to refer the issue to a supervisor.
Step 7: Take Note of Important Details
Write down key information provided by the agent, such as: Case or reference number Agent’s name Steps for resolution Why Contact Alaska Customer Service? Customers might require support due to the following: Booking, changing, or cancelling Flights Refund requests and travel credit Lost bags claims Alaska loyalty program Special assistance for disabled passengers Flight status updates Seat booking and upgrades General questions Alternative Methods to Get in Touch with Alaska Live Chat Go to the Alaska website and access the customer service page.
Click “Chat with us” to speak with a live agent Email Support For non-emergency issues, send questions using Alaska’s online contact form. Social Media Alaska is responsive on: Twitter (@Alaska) Facebook (Alaska’s official page Airport Customer Service Desks Stop by an Alaska counter for in-person support at the airport. Frequently Asked Questions (FAQs) What is the best time to call Alaska customer service? Early mornings and late nights typically experience the shortest delays. Steer clear of rush hours and weekends.
How do I change urgent Flights? Call 1-800-Alaska (+1-[888]-516-9959) and press the options for Flights changes. You may also take care of your booking through the Internet. Does Alaska have 24-hour customer support? Yes, Alaska maintains 24-hour customer support.
How do I claim lost baggage? Call Alaska Baggage Services at +1-[888]-516-9959 or go to the baggage claim counter at the airport. Can I get a refund by phone? Yes, call Alaska customer service at +1-[888]-516-9959. Refund entitlement is based on fare type and airline rules. How do I contact Alaska’s Spanish-speaking support? Call +1-[888]-516-9959 and choose the Spanish language option.
Can I make a cruise reservation through Alaska’s customer service? Yes, dial 1-800-Alaska (+1-[888]-516-9959) to reserve a cruise. How long is the Alaska customer service wait time? Wait times are different but generally longer during high travel seasons. How do I get an issue escalated with Alaska? Ask to speak with a supervisor or submit a formal complaint on the Alaska website. Bottom Line There are several means to get in touch with customer service at Alaska, the most straightforward of which is by telephone.
Alaska Airlines offers multiple customer service options to assist travelers — by phone, live chat, email, and even through social media. While calling is often the fastest way to get help, Alaska’s overall support across channels is known for being responsive, friendly, and efficient, helping ensure a smooth travel experience.
