In 2025 Mumbai is still a bustling hub of commerce, technology, and business. Millions of consumers are using mobile-first experiences, and businesses have learned that timely, direct communication is critical for customer trust and ultimately keeping customers. One of the major tools facilitating this transition is bulk SMS service, an amazing means of effectively delivering promotional, transactional, and personalized messages.
Whether you are a local startup, an SME or a multinational, choosing the right bulk SMS service provider in Mumbai can greatly increase your outreach, engagement, and conversions. More than never, businesses (big and small) need to evaluate bulk SMS service providers to see who meets compliance with TRAI regulations, whether they have an API or APIs, the instant deliverability of the service, and an array of other qualifying factors to find an effective messaging partner.
With so many bulk SMS service providers in Mumbai, there are countless options, making it difficult to determine the best bulk SMS service provider in Mumbai. We have done the research and narrowed it down to our top 10 bulk SMS service providers that rise above the rest in 2025. These companies are changing the way businesses use bulk SMS in terms of reliability, speed to deliver messages, cost of services, and certain APIs.
Meet the Leading Bulk SMS Providers in Mumbai
Each of these providers has its own advantage. Whether it’s crazy fast delivery times, great pricing, or powerful API capabilities. Below is an introduction of the top 10 bulk SMS service providers in Mumbai enhancing customer communications in 2025.
- GetItSMS—The Best Bulk SMS Service Provider in Mumbai
Leading the charge in business messaging in India is GetItSMS, and it is the best bulk SMS service provider in Mumbai. With a reputation for infrastructure, instant delivery, and a customer-first focus, GetItSMS is the first choice for businesses across industries.
Why GetItSMS is Number 1 in the Market
- Direct operator-level SMS routing
- High delivery rates with DND filtering
- Powerful, easy-to-use APIs
- Real-time reporting and analytics
- 24/7 support
Whether you are running marketing campaigns, transactional alerts, or two-way communication, the GetItSMS bulk SMS service in Mumbai is scalable and provides a cost-effective method for businesses to increase customer engagement.
- GupShup—Rich Messaging at Scale
GupShup is one of the original players in the messaging space and they are not limited to just SMS – With its heavy emphasis on conversational messaging (SMS, WhatsApp, RCS) this is ideal for businesses focused on an omnichannel experience.
Noteworthy Features:
- Smart campaign management
- API and bot integrations
- Chatbot-ready platform
- TextMagic – International Reach Made Simple
TextMagic is great for both local and international messaging – Their SMS can be sent via web, email, and apps—it’s hard to identify a direct competitor who delivers like they do. The platform is great; it’s easy to use and set up for small to midsize companies.
Best for:
- Cross-border SMS delivery
- Intuitive dashboard
- Outstanding pay-as-you-go pricing
- SMSHorizon—Trusted Bulk SMS Service Provider in Mumbai
SMSHorizon is trusted for their uptime and immediate message delivery, this provider is a strong contender for transactional messaging for this partner/enterprise services, education, banking, and healthcare space. They have a no-nonsense SMS delivery engine and take care of all the technical aspects.
Benefits:
- 99% uptime
- Dedicated support for high-volume accounts
- Unicode and regional language support
- Messagedly – Emerging Messaging Provider
Messagedly is becoming a key player in messaging thanks to its smart automation and easy-to-integrate CRM. If you’re looking for bulk SMS service in Mumbai that feels and acts like a modern tech company, Messagedly ticks all the boxes.
Key Features:
- Campaign automation
- CRM integration
- Nice clean UI with actionable reporting
- 99SMSService – Low Price & Effective
99SMSService is one of the lowest cost-per-SMS services. It is used by a good number of SMBs and local businesses. It provides promotional and transactional SMS and pretty decent delivery time.
Pros of 99SMSService:
- Affordability
- Reseller Panel
- Onboarding Speed
- SMSIndiaHub—Enterprise Bulk SMS Service Provider in Mumbai
SMSIndiaHub provides enterprise bulk SMS solutions to banks, logistics, and the government with great enterprise take-up. They also have voice and email APIs as part of their full suite solutions.
Best Features
- Large volumes
- Secure API
- Multi-lingual capacity
- EasyWaySMS—Hassle-free Bulk SMS Service in Mumbai
True to its company name, EasyWaySMS has a simple bulk SMS service in Mumbai designed for schools, real estate businesses, and retailers. They make it easy to schedule messages and keep track of them with their dashboard.
Key Benefits:
- Simple dashboard
- Affordable pricing
- Multi-operator delivery
- Kaleyra – Carrier-Grade Messaging Solutions
Kaleyra is a global CPaaS provider that offers secure and scalable messaging solutions companies can count on. The messaging solution is highly programmable for large companies and BFSI businesses with full API access.
Best For:
- Regulatory-compliant messaging
- Global SMS deliveries
- Secure OTP delivery
- MyOperator—Offers More than Just SMS
While MyOperator is mainly known for its cloud call center services, MyOperator offers advanced SMS communication tools! Excellent choice for businesses that are looking to combine voice and text communications into one portal.
Features Include:
- Voice + SMS integration
- Workflow automation
- Easy-to-use dashboards
Identifying a Good Bulk SMS Service Provider in Mumbai
Businesses looking to invest in bulk SMS must carefully assess the following criteria of each bulk SMS service provider in Mumbai:
- Accurate and Speed of delivery
- Scalability to run large campaigns
- TRAI Guidelines compliance
- API flexibility for CRM or eCommerce integration
- Reliable support and uptime (99.9%+)
- Data security with encryption and privacy regulations like GDPR
Why Bulk SMS in Mumbai is Important in 2025
Mumbai, or as many call it, the business capital of India, has a consumer base that is a mobile-first market. And, with the number of users who prefer SMS over email increasing due to its immediacy, businesses in Mumbai mustn’t overlook this powerful tool. Here are a few reasons. Here’s why:
- SMS open rates are above 98%
- Messages are read, on average, within 3 minutes
- SMS works on all phone devices with or without the internet
- SMS is the cheapest method of marketing when compared to ads, calls, and email blasts
By working with a bulk SMS provider in Mumbai, you are using this channel efficiently.
Bonus Tip for Local Businesses
Utilize location-based SMS targeting to target users by Mumbai localities (Andheri, Bandra, Powai, etc.). Services such as GetItSMS provide geo-targeting tools that help with geographical targeting accuracy and, therefore, effective communication. If you are searching for the best bulk SMS service in India, this additional service has the potential to improve local marketing results.
Conclusion: Why GetItSMS is the Best Bulk SMS Service Provider
All the bulk SMS providers on this list offer something different, but GetItSMS is the best option because of our reliability, scalability, and customer-centric approach. With the strongest delivery rates, infrastructure, and support, GetItSMS has been recognized as the best bulk SMS service in India by hundreds of satisfied customers.
Whether you’re running a festive campaign or sending a critical transactional alert, GetItSMS guarantees timely delivery every time!