US Telehealth Market Size, Global Industry Forecast 2025-2034

The Global US Telehealth Market has witnessed continuous growth in the last few years and is projected to grow even further during the forecast period of 2024-2033. The assessment provides a 360° view and insights – outlining the key outcomes of the US Telehealth market, current scenario analysis that highlights slowdown aims to provide unique strategies and solutions following and benchmarking key players strategies. In addition, the study helps with competition insights of emerging players in understanding the companies more precisely to make better informed decisions.

📌 Key Companies & Their Strategic Value

- Teladoc Health: Leading virtual care provider offering primary care, mental health (BetterHelp), chronic disease management, devices, and AI‑powered diagnostics. Serves ~56 M U.S. members and operates globally .
- Amwell (American Well): Connects patients with providers across health systems; collaborates with 55+ health plans and 2,000+ hospitals .
- MDLive, Doctor on Demand, Lemonaid Health, HealthTap, Babylon Health, One Medical, Everlywell, etc. .
Doximity: #1-ranked telehealth video conferencing platform (KLAS Best in KLAS 2024); strong adoption among U.S. physicians .
Hims & Hers Health: Provides telehealth plus DTC prescriptions, including mental health, hair loss, sexual health, and recently weight‑loss GLP‑1 therapies (~ $872 M revenue in 2023) .
One Medical: Primary‑care focused telehealth, now under Amazon ownership; expanded access via Prime benefits .

🆕 Recent Developments

Teladoc acquired UpLift (April 2025) to bolster its AI‑enabled mental‑health and chronic‑care services .
Amwell divested its psychiatric arm to Avel eCare (January 2025) to streamline core focus .
Medicare telehealth reimbursement policy faced uncertainty before April 2025; advocates lobbying for permanency due to 10%+ of Medicare users relying on virtual care .
Amazon broadened its footprint through One Medical acquisition and expanded offerings—posing competitive pressure on companies like Hims & Hers

🚀 Drivers

Post‑COVID adoption — sustained demand and familiarity with virtual care .
Technology enablers — widespread smartphones, broadband, wearables, AI diagnostic tools .
Rising chronic & mental health needs — psychiatry holds ~30% market share in telemedicine .
Cost and convenience — reduced travel, faster appointments, and lower hospitalization costs .
Supportive funding — insurers and Medicare expanding telehealth coverage .

⚠️ Restraints

Regulatory fragmentation — state licensing variations and cross‑state practice limitations .
Reimbursement uncertainty — Medicare waivers set to expire; long-term coverage still undecided .
Cybersecurity and HIPAA threats — significant concerns over data privacy, especially with DTC providers .
Intense competition — digital health funding declines 75% since 2022; margins tight as patients switch easily .
Tech access gaps — rural broadband infrastructure still lacking in many areas .

🌍 Regional Segmentation Analysis

U.S. Telehealth Market: estimated at $49.9 B–$81 B (2023–2024) depending on source .
Forecast Growth: projected up to $150 B by 2030 (CAGR ~23.8%), $395 B by 2034 (~17 % CAGR), or $460 B by 2033 (~25 %) .
Service Segmentation:
- Web-based platforms ~45%, Cloud-based growing fast .
- Delivery type: teleconsultation (primary), remote monitoring, store-and-forward, tele‑ICU, mHealth .
End-user share: healthcare providers (~55%), patients growing fastest; payers and employers expanding .

🔮 Emerging Trends

AI-powered triage & diagnostics — chatbots for patient screening, image analysis .
Mental health surge — tele-psychiatry remains largest sub-segment (~30%) .
Retail-DTC models — Amazon Clinic, Walmart, CVS, Walgreens offering low-cost virtual visits (~$29) .
Integration with primary care — One Medical model merging in-person and virtual; Amazon Prime bundles .
Remote patient monitoring (RPM) — chronic care management through wearables and sensors .
Cross-state license reforms — initiatives like Interstate Medical Licensure Compact are easing barriers.

🎯 Top Use Cases

Mental Health — therapy, psychiatry (BetterHelp, Teladoc, Amwell) .
Primary Care & Chronic Disease — Diabetes, hypertension, obesity (Teladoc, One Medical, Hims GLP‑1) .
Tele-dermatology, teleradiology, tele‑ICU — web-based platforms and specialist care .
Pharmacy & Access Solutions — RX via telehealth (Walgreens, Amazon, Hims) .
Employer-sponsored care — corporate telehealth offerings via providers like Amwell and Teladoc.

🚧 Major Challenges

Regulatory complexity — fragmented licensing, reimbursement uncertainty .
Security risks — privacy breaches and lack of compliance among DTC platforms .
High churn and competition — keeping users is costly; Amazon and big tech squeeze margins .
Infrastructure gaps — rural broadband limits RPM and real-time services .
Integration into workflows — clinicians need EHR integration and training to avoid disruption .

💡 Attractive Opportunities

Permanent Medicare reimbursement — advocacy in motion; would anchor growth .
AI-driven care innovation — enhancing triage, diagnostics, and personalization .
Retail and DTC expansion — low-cost virtual care accessible to uninsured or HSA holders .
Employer wellness programs — partnerships to offer telehealth for workforce management.
RPM and chronic care — scalable care via connected devices, sensors, and monitoring.
Tele-specialist services — oncology, neurology, dermatology (store‑and‑forward, tele‑ICU).

🔑 Key Factors for Market Expansion

Regulatory certainty – permanent reimbursement, interstate licensure.
Broadband access – rural/underserved areas require investment.
Robust cybersecurity – enforce HIPAA compliance across platforms.
Tech integration – seamless EHR, AI integration, clinician engagement.
Omnichannel access – combining virtual, in-person, retail, and employer offerings.
Focused segment growth – mental health, chronic disease, specialist telecare.