Your Roomba probably appears to be offline in the iRobot Home application, but don’t worry; that is a common issue that can often be resolved in a matter of minutes. When offline, Roomba can’t get cleaning schedules, updates, or commands from your mobile device, which means it has lost the connection to your home WiFi. Let’s take a look at the possible reasons and how you can make your Roomba work again.
1. Check your WiFi connection
Most commonly, Roomba offline error is caused by poor WiFi or an unsteady WiFi connection. Check that other devices are connecting properly and also your router is on. If you have a dual band router, make sure Roomba is connected to the right band because usually Roomba robots work best on a 2.4GHz network.
2. Power cycle your Roomba and router
A quick restart can get rid of temporary problems. First, switch off the power supply to your router after 30 seconds of inactivity. To restart your Roomba, hold down the CLEAN button for about 20 seconds and then turn it on. After a minute, check if the device has reconnected by opening the iRobot Home app.
3. Reconnect using the Roomba WiFi setup
If your Roomba still fails to connect, then go through the WiFi setup procedure again. Start the iRobot Home app, select your robot, click on WiFi Settings, and follow the instructions on the screen to connect to your home network. During the setup, ensure that your phone is connected to the same WiFi network.
4. Roomba Resetting Guide
In case of malfunction, you might have to resort to a factory reset as a last resort. If you want to know how to reset Roomba, just press and hold the Home, Spot Clean, and Clean buttons at the same time until you hear a sound. This allows you to start over with a new WiFi setup by resetting your robot to its factory settings.
Your Roomba can be kept on and still be smart, powerful, and fully controlled through your smartphone. It is advisable to regularly update the firmware and change your WiFi passwords to avoid possible future connectivity issues.
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